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Frequently asked questions

Good to know.

What you get, how much you pay and what happens next.

Good questions

Before we begin.

What am I buying?

A film is a finished video made from your architectural images. Stills are separate finished pictures. A project brochure is a designed PDF about the property. You can buy any of these on its own. The complete package includes all three plus a project website.

Can I start with just one film?

Yes. A 30-second film costs $650, 45 seconds $950, 60 seconds $1,250, 90 seconds $1,850 and 120 seconds $2,450. For a 60-second film, pay $625 to start and $625 after you approve it, before we send the final file. You do not need a monthly plan.

What does a film include?

We prepare your architectural images, add realistic movement, edit the video and finish it with music, sound effects and your branding. Choose widescreen, vertical or square as your included video format. You receive a Full HD video (1080p MP4), with one round of changes. Separate finished pictures and extra video versions cost extra.

Can I buy images or a brochure on their own?

Yes. Finished images cost $150 for one, $500 for four, $1,125 for ten or $2,000 for twenty. A PDF brochure costs $375 for six pages, $625 for twelve or $1,000 for twenty. Both services include one round of changes to the agreed work.

What does the complete package include?

For $2,500, you get a 60-second film, ten finished 4K images, a 12-page PDF brochure and a project website. A 90-second film makes the total $3,100; a 120-second film makes it $3,700. The image count, brochure length and website stay the same. One round of changes across the package is included.

Can I buy just the project website?

The project website comes only with the complete package. It brings the video, images and brochure together at one shareable address. The first year online and the finished website files are included. After that, optional hosting costs $150 a year. A custom domain name and later content changes are separate. You approve the website before it goes public.

Does a vertical video cost more?

You can choose vertical as your included shape at no extra cost. You pay extra only when you want another format as well. For a 60-second film, an extra version costs $125 if we can use the same footage, or $375 if we need new scenes. We explain which approach fits and confirm the price before starting.

What does one round of changes mean?

Watch the preview and put your feedback into one email. We make those agreed changes together. This can cover timing, shot order, text or music within the agreed approach. A new building design, new images or a different concept needs a new quote. Our own mistakes are fixed without charge and do not use your feedback round.

How do the monthly plans work?

Choose three months or twelve months, with films only or complete packages. Each monthly payment buys one 60-second project. You pay for every month in the chosen plan, even if you skip a project that month. A credit simply means a project you have paid for and can use later. Three months includes three projects; twelve months includes twelve.

What happens if I skip a month?

Your monthly payment is still due, but the project it paid for carries forward. For example, pay for a film in month one and wait; pay again in month two, and you now have two paid films available. We can start up to two from your plan in one month if the schedule allows. You have three extra calendar months after the plan ends to use paid projects.

Can I use all my plan projects immediately?

If you pay the whole plan upfront, all its projects are paid for from the start. If you pay monthly, each received payment makes one more available. In both cases, we can start up to two projects from the plan each month, depending on availability. Buying extra projects does not use the ones left in your plan.

What if I need a longer film on a plan?

The plan includes a 60-second film per project. On the three-month plan, making it 90 seconds adds $540 or making it 120 seconds adds $1,080. On the twelve-month plan, add $480 or $960. A shorter film still uses one whole plan project; a one-off short film may be better value. Other extras use the prices shown on the pricing page.

What do you need from me?

Send the largest versions of your architectural images, a project link, your logo, approved project information, intended use and deadline. We review everything before confirming a price. The standard film prices cover up to four supplied images for 30 seconds, six for 45, eight for 60, twelve for 90 or sixteen for 120.

When will I see the work?

Your first film version normally takes 5–7 business days for up to 60 seconds, or 7–10 for a longer film. The full package normally takes 7–10 business days for its first presentation. Images normally take 3–5 and brochures 5–7. These timings start after we have your complete files, booking payment and approvals. Allow another 2–3 business days for an agreed round of changes, plus your review time. We confirm dates before starting.

Will there be unexpected charges?

We check your images and confirm a written price before you pay. The agreed work includes normal production costs and your included round of changes. If you ask for extra work, we agree its price first. Any tax, special licensing or extra image preparation is explained before booking.

What is the difference between Full HD and 4K?

Full HD (1080p) is the included video size, suitable for websites and social media. 4K is a larger video file for bigger screens. For a 60-second film it costs an extra $250. We enlarge and finish the source video; it is not filmed or generated in native 4K. Finished still images use a 3840-pixel long edge.

Can you work from floor plans or a 3D model?

Send what you have. Plans or models may need extra work to create usable images before we can make the film. We explain what is needed and quote that work separately. The advertised film prices assume suitable images already exist.

How does payment work?

For a one-off project, pay half to start and the other half after approval, before the final files or website are released. Plans use monthly payments or a full upfront payment. Use the current invoice. Previously accepted commissions keep their original agreed terms.

Will you keep the design accurate and private?

Your approved design guides the work. You approve the prepared images and visual approach before animation. The results are presentation images and videos, not construction drawings. We ask before publishing a project website or using your work in our portfolio. Tell us about confidentiality before sharing sensitive files.

Can I see the complete package in use?

Explore House Moses in our Work section. You can watch the film, browse the images, read the PDF and visit its project website. It shows an expanded example: a 2-minute-18-second film, twenty web images and sixteen brochure pages. The standard $2,500 package has a 60-second film, ten 4K images and twelve brochure pages.

Do I need a call, and can I use the work in advertising?

We can agree the project by email; a call is optional. Tell us where you want to use the work so the quote includes suitable usage and music rights. You need permission to supply the designs, renders and branding. Mitch directs and checks the AI-assisted work. Final purchased files are included; editable timelines, prompts and raw generations are separate unless agreed.